SUNMAX Buying Frequently Asked Questions
1. I see retractable awnings on the internet for much, much less than the ones sold by awning companies. Why?
Three main reasons… The awnings sold on the internet are made mostly from (1) painted steel (2) inferior fabrics that will fade quickly and (3) cheap Chinese motors. The steel components and steel hardware of the frame will begin to rust after just one season. The fabric will also noticeably fade after just one season in the sun. Many times the motors do not work right out of the box or the cheap transmitters and electronics fail quickly.
Awnings sold by your local awning shops are made mostly from powder coated aluminum and stainless steel which will not rust. Awning shops use acrylic fabrics designed specifically for the awning and marine markets. These fabrics will remain weatherproof, are mildew resistant and hold their color for up to 20 years. Better awning companies insist on Dooya brand motors for all retractable awning products. SUNMAX only uses Dooya as they are the clear market leader. These motors can last over 5 Years!
Beware of local companies that advertise themselves as “warehouse” or “manufacturer” awning companies. They provide low cost awnings that often fail very quickly for the reasons listed above. Many times SUNMAX is the company that is called on to fix or replace these lesser models. Please do not fall for low prices!
2. What are the benefits of buying directly through SUNMAX?
If you buy from us we include our 1 Year Installation Warranty. This insures the awning will be secured to the frame of the structure and will not pull out. Most Importantly, SUNMAX does not charge for service calls to our customers in the first year of purchase. If the awning should need some adjustment or service, there is absolutely no charge to the customer in the first year. This excludes all weather and storm related damage.
3. How much can I save buying through SUNMAX?
Most times the savings are $500 to $1,000.00 or more compared to local awning shops that use regional manufacturers for their retractable awning products. These regional manufacturers often come with long delivery times and high prices.
4. What is your service area?
We serve all of NYC, Long Island, Central & North New Jersey and CT.
5. How long have you been in business?
SUNMAX has been in business since 2020. Thank you to all of the homeowners that helped us grow so much!
6. Why haven’t I called you yet?
Call us right now at 800-201-1160 or email us at firstname.lastname@example.org for more information on your next retractable awning and commercial awnings.
7. Do I need a building permit?
Unlike stationary awnings that are bolted to the ground, retractable awnings are considered removable and therefore do not require a building permit.